Our Delivery Manager was once a Chemistry teacher, but we ‘zinc’ she’s in her element at Brightec
Bianca is at the forefront of project coordination as our Delivery Manager; organising meetings, managing clients' budgets, ensuring clear communication with both team and clients about project progress, and generating vital reports for our Head of Operations, Georgia.
She accidentally coined the phrase ‘Go Love’ with a typo that should have read ‘Go Live’. It’s stuck within our team and we love the new playfulness it has brought to what can be a tense time for both our team and clients.
If you are looking to get on Bianca’s wrong side, tapping or drumming is the fastest way to get there. She also has very little patience for any injustice but otherwise renowned in the team for her positivity, Bianca describes herself as a nerd.
Inquisitive by nature, she seems to effortlessly delve into delivery processes as well as our clients’ projects and business needs, building a deep understanding of the products the team works on and the clients we work with. Within Brightec, we recognise this passion for continuous learning as ‘Making Things Better’ which is one of our core values.
She says that if she likes something, she can’t help but research it until she has a deep understanding of the topic so it came as no surprise that ‘Learner’ is one of her top strengths in the Clifton Strength Finders. Click here to learn more about how Brightec uses Strengths to understand how individuals in the team operate.
Always with a large dose of infectious enthusiasm, Bianca gets satisfaction from being productive. She loves the variation in her role, both the tasks and the mix of working with different people, and is fascinated by the unique way in which we all see the world. Excited by how everyone perceives and experiences the same situation differently, she uses this mindfulness, along with her creative and critical thinking, to help teams create great digital experiences.
It has been said that Bianca’s ‘vitality and exuberance can take a turn for the worse if she does not meet the requirements for sleep, exercise, and vegetables.’ She grew up in Mansfield, which she proudly states was voted the worst town to live in in 2006 - coincidentally the year she left; perhaps the two facts are related.
When asked if there was anything a bit strange or quirky about herself, Bianca replied that she grew up in a house where the TV was always on which led to her having quite a lot of John Major pictures stuck on her bedroom wall at the age of four. However, at the age of seven, she had developed goals to become a footballer.
Having had an assortment of jobs pre-Brightec, although neither as a Footballer nor Prime Minister, we continue to see how much Bianca enjoys variety. She studied Molecular Medicine at Sussex University yet her range of skills has successfully served her as a Fitness Instructor, Labourer, Assistant Editor, Dietetic Technician and Research Assistant - to name a few.
Outside of work, Bianca and her never-ending energy will most likely be found bouldering, on the beach playing Volleyball (which is apparently a very different sport from indoor Volleyball!), gardening, decorating, trying to learn to play the Piano, or at a local Yoga studio. We're grateful to hear she does have one less energetic hobby: reading.
Somewhat contradictive to her love for bouldering, Bianca is scared of heights and describes herself as risk averse. Unless it’s related to parking tickets, and then she’s happy to risk a quick park-and-run. It sounds just as well that she tends to cycle wherever she goes.
Cheese and chocolate are her favourite foods. Unfortunately, she’s allergic to both (or rather, the dairy content that makes them taste so good), but she is dedicated to the cause of finding the best of a bad dairy-free bunch. Unrelated, she has a strong dislike for the humble lychee.
Bianca knows this last call is important to us, she didn’t need us to ‘please hold’ and had her answer already prepped.
‘If time and budget were no object, what app would you create?’
‘I had this idea before being added to a call-back list was a thing, but I still think it’d be fun if there was an app that enabled your phone to detect a pattern in the hold music or sound so that it rang/buzzed or flashed when it was about to be answered by a real human so that you could leave it playing to itself and get on with whatever you want to be doing.’
It just goes to prove she’s always on the lookout for time-saving, productivity-boosting hacks.
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