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User Testing

An illustration of a user's phone during user testing

We love to learn by studying and sharing the knowledge of our business and the projects we work on. We never want to settle for ok and testing our apps with real users enables us to continually improve and deliver products that exceed expectations.

User testing sessions provide significant insights into how real end users interact with the app we’ve developed. Through watching how they navigate the app we gain invaluable guidance for future improvements, design tweaks and usability.

If you’d like to take part in a user testing session with us please submit your interest here. If you’re selected, you’ll be asked to perform a series of tasks on an app/website and through your actions with us. Always remember; we’re testing the app, we’re not testing you!

What is the best way to run user testing remotely?

In light of Covid restrictions, we had to completely reassess how to run user tests to be both safe and effective. Here’s how we’ve facilitated the sessions online.

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Elle using a whiteboard to consider feedback Design
What is the best way to run user tests remotely?

In light of Covid restrictions, we’ve had to completely reassess how to run user tests to be both safe and effective. Here’s what we’ve discovered so far

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How to ensure your app feels intuitive

An interesting insight into how the same developer who developed an app functionality could realise they don’t know how to use that same functionality.

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A lady using the waterstones app on her phone Organise
How to ensure your app feels intuitive

Why is it so important for developers to keep the end-user in mind?

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User feedback on a live mobile app

Some of the assumptions made when designing app screens are eventually going to be proved wrong. We have to acknowledge that it is a part of the process.

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Design at Brightec Design
User feedback on a live mobile app

Why do I need to gather feedback through my live mobile app?

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